ak8 Privacy Policy

ak8 ("the platform," "we," "us") is committed to protecting the personal information of players in the Philippines. This Privacy Policy describes how we collect, use, store, and safeguard personal data when you register an account, use the platform, or contact us for support.

By registering an account on ak8, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

ak8 collects the following categories of personal information:

Registration and Identity Data:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Mobile number and email address
• Username and account credentials (passwords are stored in encrypted form)
• Government-issued ID details submitted during KYC verification (e.g. Philippine national ID, passport, driver's licence)

Financial and Transaction Data:

• Deposit and withdrawal records in Philippine Peso (PHP)
• Payment method details used for transactions (bank account numbers, e-wallet references)
• Transaction timestamps and amounts

Gameplay and Platform Activity Data:

• Game sessions, bet history, and results across all platform products
• Login timestamps and session duration
• Device type, operating system, and browser information
• IP address and approximate geographic location

Support and Communication Data:

• Records of communications with ak8 support
• Feedback and query content submitted to the support team

ak8 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your ak8 account, including processing OTP verifications and managing session activity.
• Identity verification (KYC): To confirm that you meet the 21+ age requirement and are the verified owner of the account, in accordance with our obligations and the Terms & Conditions.
• Transaction processing: To process deposits and withdrawals in PHP, reconcile financial records, and detect potentially fraudulent transactions.
• Platform operation: To deliver the games and services you use on ak8, including live casino, sports betting, slot games, and eBingo.
• Customer support: To respond to your queries, resolve account issues, and maintain records of support interactions.
• Security and fraud prevention: To monitor for suspicious login attempts, duplicate account creation, and other activity that may indicate abuse of the platform.
• Legal and compliance obligations: To comply with applicable Philippine laws and regulatory obligations, including anti-money laundering requirements.
• Platform improvement: To analyse aggregate and anonymised usage patterns in order to improve the platform experience over time.

We do not use your personal data to make fully automated decisions that produce legal or similarly significant effects without human review.

ak8 does not sell, rent, or trade personal data to third parties for commercial purposes. We may share necessary personal data with the following categories of service providers and partners, strictly for the purposes described in this policy:

• Payment processors and banking partners: To process your deposits and withdrawals in PHP through Philippine bank transfer, online banking, and supported local e-wallet channels.
• Identity verification providers: To complete KYC checks and validate government-issued IDs submitted during registration.
• Technology and infrastructure providers: To operate the platform, including cloud hosting, security monitoring, and platform performance tools. All providers are required to handle data in accordance with strict data protection standards.
• Game content providers: Game providers who supply live casino, slot, and other game content to the ak8 platform may receive minimum necessary session data to deliver those games.
• Regulatory and law enforcement authorities: Where required by Philippine law or in response to a valid legal request, ak8 may disclose personal data to the relevant authority.

All third-party service providers engaged by ak8 are subject to contractual data protection obligations and are only permitted to use personal data for the specific purpose for which it was shared.

The security of your personal data is taken seriously on the ak8 platform. The following technical and organisational measures are in place:

• SSL encryption: All data transmitted between your device and the ak8 platform is encrypted using SSL (Secure Sockets Layer), the same standard used by Philippine online banking platforms.
• OTP verification: Sensitive account actions — including login from new devices and withdrawal requests — require one-time password (OTP) confirmation sent to your registered mobile number.
• Password security: Passwords are stored in encrypted form. Ak8 staff cannot view your plaintext password. You are responsible for keeping your credentials confidential.
• Access controls: Internal access to personal data is restricted to staff members who require it to perform their role. Access is logged and monitored.
• Session management: Inactive sessions are automatically timed out. You can view and terminate active sessions from your account settings.

While ak8 implements strong security measures, no system connected to the internet can be guaranteed completely secure. Players are encouraged to use strong, unique passwords and to contact support immediately if they suspect unauthorised access to their account.

The ak8 platform uses cookies and similar technologies to operate correctly and improve your experience. Cookies are small data files stored on your device by your browser.

ak8 uses the following categories of cookies:

• Essential cookies: Required for the platform to function — including maintaining your login session, remembering your preferences, and securing form submissions. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate and use the platform in aggregate, helping us identify areas for improvement. Data from these cookies is anonymised.
• Security cookies: Used to detect and prevent suspicious activity, such as repeated failed login attempts or unusual session behaviour.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain parts of the ak8 platform. ak8 does not use cookies to serve third-party advertising.

ak8 retains personal data for as long as your account is active and for the period required to fulfil the purposes described in this policy.

• Account data: Retained for the duration of your active account and for a period after account closure as required by applicable Philippine financial and legal obligations.
• Transaction records: Financial transaction records in PHP are retained in line with applicable record-keeping requirements.
• KYC documents: Identity verification documents are retained for the period required by applicable obligations.
• Support records: Communication records with support are retained for a reasonable period to assist with follow-up queries and dispute resolution.

When personal data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be associated with an individual.

Under Republic Act No. 10173 (Philippine Data Privacy Act of 2012), you have the following rights in relation to your personal data held by ak8:

To exercise any of the above rights, contact ak8 support using the email address in the footer of this page. We will respond to verified requests within a reasonable timeframe.

The ak8 platform is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone below this age.

Age verification is carried out during the KYC process. If ak8 becomes aware that a minor has provided personal data or accessed the platform, the account will be closed immediately and any funds held will be handled in accordance with applicable legal requirements.

If you believe a minor may have registered on ak8, please contact support immediately using the email address shown in the footer of this page.

ak8 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. Where changes are material, registered players will be notified through the contact details on their account before the updated policy takes effect.

Continued use of the ak8 platform after an updated Privacy Policy has come into effect constitutes acceptance of those updates. The date at the top of this page reflects when the current version was last revised. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to report a concern about how your personal information is being handled, you can reach the ak8 support team at the email address shown in the footer of this page.

When contacting us about a data rights request, please include your registered name and account details so we can verify your identity before responding. We aim to acknowledge all data-related enquiries promptly and resolve them within a reasonable period.